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Shipping and Returns

Shipping & Delivery Policies

In-Home White Glove Delivery

For your convenience we offer In-Home Delivery Service on all furniture orders. With In-Home Delivery all items are brought into your home, unpacked and set up for you. All of the packing materials will be removed. Each piece will be delivered by appointment and placed in the room of your choice.

The cost for In-Home White Glove Delivery is as follows:
  • Sofas & Chaise: $279
  • Sleeper Sofa: $329
  • Chairs: $197
  • Dining Chairs: $122
  • Swivel Chairs: $179
  • Sectionals: $279 per sofa/loveseat piece; $197 per chair piece; $90 per ottoman
  • Howard’s End Tables: $42 Ships via UPS - not available for In-Home White Glove Delivery.
  • Ottomans: $90 Ship via In-Home White Glove Delivery
  1. When a product is ready to ship, you will be notified by our dedicated delivery service to establish a delivery time-frame. Please allow up to eight weeks for us to complete your order. Depending on the final destination, shipping may take one to four weeks.
  2. Additional delivery fees apply as follows:
    • If you miss your scheduled delivery time, you will be charged the full item delivery fee.
    • Waiting time: $24 per each 15 minutes or fraction thereof.
    • Refusal: you will be charged the full item delivery fee.
    • Specific appointment day: $75 additional per shipment.
    • Specific time of delivery: $150 additional per shipment.
    • Long carry: $75 additional if delivery is beyond 150 feet from the delivery vehicle.
    • Stair carry: $18 per piece, per flight of stairs, with two flights of stairs free.
  3. The customer is responsible for verifying building access and all entry measurements.
  4. Outside access to the delivery area must be cleared and the inside area, where the furniture is to be placed, must be readily accessible. ***Remote Island Zip Codes requiring special delivery services & extra fees:***
    • California: 90704
    • Maine: 04653, 04050, 04645, 04853, 04863
    • Maryland: 21824, 21866
    • Massachusetts: 02535, 02539, 02554, 02568, 02575
    • Michigan: 49757, 49775, 49726
    • North Carolina: 27959, 27960
    • Virginia: 23440
    • Washington: 98236, 98239, 98245, 98249, 98250, 98253, 98260, 98261, 98262, 98277, 98278, 98279, 98110, 98310, 98311, 98312, 98314, 98315, 98337, 98325, 98333, 98340, 98342, 98345, 98346, 98376, 98353, 98359, 98364, 98366, 98367, 98370, 98380, 98383, 98386, 98392, 98393, 98395
  5. If you have any questions, please contact us at 1-888-444-5593.
Unfortunately, we are not able to ship outside of the continental United States at this time.

Cancellation Policy

  1. As each order is custom made, therefore once the order is placed, you have three business days to cancel your order with Slobproof! Please contact 1-888-444-5593 regarding cancellation inquiries.
  2. Each piece of furniture is made just for you. After three business days there are no returns, refunds or cancellations.
  3. All orders are custom orders; therefore all furniture is non- returnable or refundable.


Slobproof! with Crypton
Designing Solutions - Offices in Annapolis, Chestertown and Silver Spring, MD. 1.888.444.5593
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